REVIEWS

REVIEWS

Anna

“Doing business with Staymate has been nothing but seamless. A totally mind-easing experience. They take care of everything and are super quick in doing so. Highly recommended..”

“Without hesitation, I say that Staymate is. the most reliable, trustworthy and responsive service provider - across ALL sectors - that I have encountered in the last decade! I didn't think this level of service still existed.

I travel for work for extended periods but need flexibility to return the city at short notice. I need the rental income but initially had concerns about the trustworthiness + cost of short-term letting my city home. I met the Staymate team in early 2020 and have not looked back since.

They are engaged, responsive and transparent, smart, sharp and exceptionally good humoured. I found Staymate fees too were highly competitive without compromising anything at all.

In fact the team has gone above and beyond the call of duty. There were occasions where I needed someone to be there at short notice to meet tradespeople & even that wasn't too much for them. Staymate turns over the bookings promptly and the apartment is always Covid-safe spotless for the next guest, evidenced by photos and my guest reviews. Their platform allows me to monitor all bookings, associated services and invoices.

Do yourself a favour. Don't go elsewhere. You'll be working with authentic, warm, trustworthy and local people rather than a river of faceless bots. Staymate - I can't thank you enough :-)”

— Louise

- Sandra

“Nathan and James from Staymate looked after my AirBnb property the whole of 2021. They were incredible! I became a Superhost in super time. They use excellent cleaners who provide hotel quality service and cleanliness: fresh white hotel bedlinen and towels and even a set of toiletries for each incoming guest. They were my Support Team, so they promptly, diplomatically and politely screened potential guests and attended to all the queries of potential and booked guests.
My property had a 90%+ occupancy rate every single month. I highly recommend them!

“Had a great experience so far with Staymate! Very transparent, on top of things and always available to assist with my property..”

— Billy

“My apartment's in good hands, everything has been great since moving across and the guest reviews have been outstanding. Recommend!.”

— Henry

- Amanda

“From our initial consult to the first guest and beyond, the team have been absolutely wonderful. When we were hesitant about opting for a traditional lease agreement or short term rental alternative, the team were fantastic in explaining the pros and cons for both and now I have complete faith in Staymate. The income generated from the property has increased since partnering with Staymate and to be able to have the flexibility of using the property for personal/family use has been valuable. Keep up the great work Staymate and I look forward to a long partnership..”